All of the following are reasons to @ mention someone on a ticket record EXCEPT:

(A) To escalate a ticket

(B) As an FYI

(C) To transfer ticket ownership

(D) To email the customer

Conclusion

This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.

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