An example of a customer using self-service is when they:

(A) live chat with an employee

(B) Search for their inquiry and finds an article

(C) Search for their inquiry and ends up calling the company

(D) emails with an employee

Conclusion

This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.

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