This post provides answers to all the Check your Knowledge questions and the Topic Quiz questions asked in the Business Communication Module from the Google Digital Garage and Google Digital Unlocked curriculum.
Business Communication Check Your Knowledge Answers
Contents of Article
- 1 Business Communication Check Your Knowledge Answers
- 2 Business Communication Topic Quiz Answers
- 3 Conclusion
In this section, you will get the answers to the Check your Knowledge questions which are asked after every lesson.
Lesson 1 – Business writing essentials
Q.1 – Derek has recently started a new job as Project Administrator. As part of his new role, he needs to communicate the project plans in writing to all relevant stakeholders. Which of the following will help make sure his written project plan is communicated in the best possible way?
(A) Start with a quick ice breaker to build rapport with colleagues.
(B) Avoid using too many short and sharp sentences, as this may come across as rude or abrupt.
(C) Give colleagues clear next steps or actions they should take after reading the plan.
(D) Get to the point quickly and tell colleagues what they need to know, so they don’t have to hunt for it.
Lesson 2 – How to write a powerful business report
(A) A Report title
(B) Customer’s financial data
(C) Employee’s personal data
(D) Her contact details
(E) Company’s ROI (Return on Investment)
(F) Company’s budget
(G) Company’s expenses
Lesson 3 – How to write an effective business email
(A) Hi Grace,
Your new website is ready for you to see. Are you free to meet up and review it on Thursday 24th August at 1 pm? Please let me know, thank you.
(B) Hi Grace
Meet me on Thursday 24th or 26th August. I have some important information about your website.
(C) Hi Grace
It is with great pleasure that I would like to invite you for a meeting. We will provide a lot of food and drinks, so you don’t have to worry about having breakfast.
Call me for more information,
Lesson 4 – How to write a clear business memo
(1) Include a quick greeting to the recipients
(2) Make the subject line short but descriptive
(3) Include your name and job title, so they know who to contact with any queries.
(4) Include each recipient’s name and job title
Lesson 5 – How to format a business document
(A) Several sad face emojis with the tagline: “This will be you if you miss the training workshop”, and the date and time of the event.
(B) A headline that reads: “How to set SMART goals”, and the date and time of the event.
(C) A headline written in a quirky typeface that reads: “How to set SMART goals”, and then different coloured text for the date and time.
Business Communication Topic Quiz Answers
This section contains answers to all the quiz questions asked after you complete all the lessons.
(A) Start with an ice breaker
(B) Avoid short sentences
(C) Include emojis
(D) Get to the point quickly
(A) Business reports help companies make informed decisions
(B) Business reports should be informal but still goal-orientated
(C) Business reports should never be backed up by a legitimate source
(D) Business reports can’t provide future recommendations
(A) A carbon copy
(B) A call to action
(C) A subject line
(D) A friendly greeting
(A) Recipient’s name, subject line, date, sender’s name
(B) Recipient’s name, greeting, date, sender’s name
(C) Recipient’s name, date, sender’s name, farewell
(D) Recipient’s name, icebreaker, date, sender’s name
(A) Use lots of colour
(B) Keep it simple
(C) Use quirky fonts
(D) Include emojis
Here you will get 100% correct answers to all the questions from the Google Digital Garage Business Communication module. After completing this, you should check out our answers to all 26 modules of the Google Digital Garage Fundamentals of Digital Marketing course and the Google Digital Unlocked Fundamentals of Digital Marketing course.