By applying the information in the case to Lepak and Snell’s strategic workforce segmentation framework, the new Director of Training should be categorized as a:

(A) “Critical”, because this role is strategically central, and likely to be relatively difficult to source in the labour market

(B) “Doer”, because the role is strategically not that central, and should be relatively easy to source in the labour market

(C) “Professional”, because the role is strategically central, but should be relatively easy to source in the labour market

(D) “Specialist”, because the role is strategically not that central, but likely to be relatively difficult to source in the labour market

Explanation

The new Director of Training should be categorized as Critical because it is a top management position in the organisation so it is strategically central. Since this is such a top level position, it will require a lot of skills and experience so it is relatively difficult to source such a position in the labour market.

Conclusion

This question is a part of the Weekly Quiz 5 section from the Organisational design: Know your organisation course. You can check out all the quiz answers to this exam in our Organisational design: Know your organisation Quiz Answers page.

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