By applying the information in the case to Lepak and Snell’s strategic workforce segmentation framework, the role of personal trainers that will be reporting into the new Director of Training should be categorized as:

(A) “Doer”, because the role is strategically not that central, and should be relatively easy to source in the labour market

(B) “Critical”, because this role is strategically central, and likely to be relatively difficult to source in the labour market

(C) “Professional”, because the role is strategically central, but should be relatively easy to source in the labour market

(D) “Specialist”, because the role is strategically not that central, but likely to be relatively difficult to source in the labour market

Explanation

The role of personal trainers that will be reporting into the new Director of Training should be categorized as Professional because the role is strategically central. They need to report data to the directors so they are an integral part of the company strategy but the type of work doesn’t involve high level skills and experience hence it is relatively easy to source in the labour market.

Conclusion

This question is a part of the Weekly Quiz 5 section from the Organisational design: Know your organisation course. You can check out all the quiz answers to this exam in our Organisational design: Know your organisation Quiz Answers page.

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