Customer support surveys in HubSpot track which customer sentiment metric?

(A) Customer Satisfaction Score (CSAT)

(B) Customer Effort Score (CES)

(C) Net Promoter Score (NPS)

(D) Customer Lifetime Value (CLV)


This question is a part of the HubSpot Reporting Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Reporting Certification Exam Answers page.

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