How well did the customer support agent listen to the customer’s issue and solve the problem? (Scenario 3)

A. The agent did not listen to the customer’s issue

B. The agent listened but did not solve the problem

C. The agent listened and solved the problem

D. None of these


This question is from the “Scenario #3: Knowledge check” section of the Mock Call Library course. You will get all the answers to this exam on our Mock Call Library Answers page.

Schreibe einen Kommentar

Share via
Copy link
Powered by Social Snap