Fill in the blank: __________ is when you help guide your prospects through purchasing your products or services.

(A) Value-add guidance

(B) Concierge on-boarding

(C) Success channeling

(D) Premier showcasing


Concierge onboarding is when you as a concierge or caretaker guide the prospect through your products and services and show them the process of purchasing the product. Before getting them to purchase, you should educate the customer about your product or service so that they are equipped with the proper knowledge and resources for maximizing the value they get out of the product or service.


This question is a part of the HubSpot Content Marketing Exam. You can get all the updated answers to this exam in our HubSpot Content Marketing Certification Exam Answers page.

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