Hamish has created a website with an online booking system for his salon appointments. He wants to engage more with his customers and came up a list of goals. Help Hamish to match each task with the online tool you think he should use to achieve his goal.

Q.1 – Gather Customer Feedback

(A) An Online Gallery

(B) Email Survey

(C) A map

(D) Social Media Page

Q.2 – Tell customers about the extended opening hours

(A) An Online Gallery

(B) Email Survey

(C) A map

(D) Social Media Page

Q.3 – Show customers Hamish’s latest hair looks

(A) An Online Gallery

(B) Email Survey

(C) A map

(D) Social Media Page

Q.4 – Help local customers find the new salon

(A) An Online Gallery

(B) Email Survey

(C) A map

(D) Social Media Page

Explanation

Hamish can gather customer feedback by conducting an Email survey asking questions about his work, his salon, and other things necessary. He can inform customers about his extended opening hours using a Social Media page like his Business Facebook Page. He can show his customer’s latest hair looks by creating an online gallery on his website and he can help customers find his new salon using a map service like Google Maps.

Conclusion

This question is a part of the Check Your Knowledge section of Google Digital Garage and Unlocked course. We have also provided all the answers to the Check Your Knowledge section of Google Digital Garage and Google Digital Unlocked.

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