How do I cancel my JCPenney online order?


Canceling a JCPenney order:

At JCPenney we strive to process orders as fast as possible, but we understand there are times where you need to cancel your order. Please call customer care within 10 minutes of order placement for us to attempt to cancel your order. Please note that your order may begin processing immediately after order placement, and it may not be possible to cancel the order at that time. If the order has been shipped and you no longer want it, please return your order to one of our JCP stores. Please see our return policy for more details.

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