How do you calculate NPS?

(A) Percentage of promoters minus percentage of passives

(B) Percentage of promoters minus percentage of detractors, divided by percentage of passives

(C) Percentage of promoters minus percentage of detractors

(D) Percentage of promoters

Conclusion

This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.

Leave a Comment

Share via
Copy link
Powered by Social Snap