How often should you revisit your customer journey map to ensure it’s kept up to date?

(A) Whenever you get an influx of new customers

(B) When your business practices change

(C) Quarterly

(D) Whenever you get negative feedback

Conclusion

This question is a part of the HubSpot Service Hub Software Quiz section from Lesson 2 and the HubSpot Service Hub Software Certification Exam. You can find answers to all the quiz questions from this course in our HubSpot Service Hub Software Quiz Answers page and the main certification exam in our HubSpot Service Hub Software Certification Exam Answers page.

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