Client Wants To Cancel – Sales Influence Moment – SIM 104
Create a Cancellation Policy. If your customer cancels, you don’t just lose time…. … Ask Politely If They Can Reschedule. Obviously, it’s best not to ask your client if it’s a true emergency (medical emergency, sick family member, etc.). … Send Text Reminders. … Ask Clients to Buy a Package.Jul 22, 2019