(A) A carbon copy
(B) A call to action
(C) A subject line
(D) A friendly greeting
If you’re writing an email, you should include a Call to Action which may be a link or a button that shows the user what should be their next step to encourage readers to respond.
This question is a part of the Topic Quiz section from the Business Communication course. You can check out all the quiz answers to this exam in our Business Communication Answers page.