(A) When customers expectations are exceeded
(B) The customers ﬁrst experience
(C) When the customer feels conﬁdent they will get what they expect
(D) When the customer got what they expected
This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.