Marcia is writing a memo to remind colleagues about an upcoming training workshop. Which of the following formats do you think would work best?

(A) Several sad face emojis with the tagline: “This will be you if you miss the training workshop”, and the date and time of the event.

(B) A headline that reads: “How to set SMART goals”, and the date and time of the event.

(C) A headline written in a quirky typeface that reads: “How to set SMART goals”, and then different coloured text for the date and time.

Explanation

The format shown in the second option works best because it is the simplest of all. The message is delivered clearly and the main focus is on the content. The memo is extremely easy to read, understand and navigate.

Conclusion

This question is a part of the Check Your Knowledge section of the fifth lesson How to format a business document from the Business Communication course. You can check out all the answers to this exam on our Business Communication Answers page.

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