Moz Academy Client Onboarding Quiz Answers 2021

Before you get to the answers below here are some key facts about this exam.

Exam Name – Client Onboarding Quiz.

Total Questions – 10

URL Of Exam

Moz Academy Client Onboarding Exam Answers

Q.1 – The new client questionnaire is intended to gather information about which of the following? Select all that apply.

(A) The client’s competencies

(B) The client’s company

(C) The client’s customers

(D) The client’s competition

(E) The client’s conversions

Q.2 – Who should be invited to participate in internal onboarding when a new client is signed?

(A) Only the SEO specialist(s) and account manager(s) who will be directly involved in the project

(B) The agency’s full SEO team

(C) Everyone at the agency that has potential to be involved in the project, including the full SEO team and other connected teams

Q.3 – List two methods of familiarizing yourself with a client industry of which you have little to no prior knowledge.

The correct answers are client questionnaire, and kickoff meetings.

Q.4 – At what point in the onboarding process should Google Analytics, Search Console, and Moz Pro Campaigns be set up or verified?

(A) The timing of these tasks is unimportant

(B) As early as possible

(C) After the first kickoff meeting

(D) After the second kickoff meeting

Q.5 – Which of the following is not one of the primary goals of client onboarding?

(A) Synchronizing goals

(B) Improving search visibility

(C) Sharing information

(D) Addressing concerns

(E) Establishing a relationship

(F) Instilling confidence

Q.6 – Which of the following are important considerations for establishing each project stakeholder’s communication responsibilities? Select all that apply.

(A) Interactivity

(B) Interest

(C) Influence

(D) Information

(E) Involvement

Q.7 – Which of the following is an example of informal written communication?

(A) A monthly project report

(B) The client contract

(C) A 30-day check-in meeting

(D) An email between the account manager and client CEO

Q.8 – At what point in the onboarding process should the new client questionnaire be shared with the client?

(A) During the second kickoff meeting

(B) After the 30-day check-in meeting

(C) Just after the project contract is signed

(D) During the first kickoff meeting

Q.9 – At what point in the onboarding process should the communication plan be shared with the client?

(A) During the first kickoff meeting

(B) Just after the project contract is signed

(C) After the 30-day check-in meeting

(D) During the second kickoff meeting

Q.10 – True or false: Every project stakeholder on the client side should be present at both kickoff meetings.

(A) True: Full attendance at both meetings guarantees that no one will miss any important decisions or information.

(B) False: Stakeholders with low project involvement may not need to be present at the second kickoff meeting.

What Is Moz Academy Client Onboarding Course And Exam?

The Client Onboarding course from Moz Academy teaches how to enter a new client relationship with the right perspective, why internal onboarding among agency employees is so important, how to get to know clients in obscure industries, how to create an airtight communication plan, and how to schedule and organize kickoff meetings.

The first lesson introduces you to the Client Onboarding course. The second lesson explains the Client Onboarding Definitions. The third lesson explains the best practices of Client onboarding. The fourth lesson explains the importance of Client Onboarding. The fifth lesson is about getting to know your client. The sixth lesson is a task in which you need to compile a Client Knowledge Base.

The seventh lesson explains how to create a communication plan. The eighth lesson is a task in which you need to create a Stakeholder Communication plan. The ninth lesson explains about Kickoff meetings. The tenth lesson contains the New Client Questionnaire. The eleventh lesson provides the conclusion of the course and after that you need to complete the final Quiz to earn the certification. The course contains 9 lessons and the total content time is around 1 hour. The course is 100% free.

The Moz Academy Client Onboarding quiz tests you on the information provided in these lessons. You get a certificate if you are able to pass the exam. The exam contains 10 questions. The questions are Multiple Choice type. The passing score is 80%. If you fail in the exam then you can retry as many times as you want. The certificate is valid for a period of one year.

Course And Exam Requirements

Here are the requirements for the course:

(1) A computer or a Smartphone with an Active Internet Connection.

(2) A Moz account.

Course And Exam Modules

There are a total of 6 modules and 9 lessons on which you are tested in this exam.

(1) Introduction.

(2) What is Client Onboarding?.

(3) Internal Onboarding.

(4) Establishing Communication.

(5) The New Client Questionnaire.

(6) Conclusion.

Features Of The Course And Exam

The key features of this course and exam are:

(1) Moz is one of the most well known SEO tools in the marketing industry so their courses are well researched and full of value.

(2) The videos are short and very easy to understand.

(3) You get an industry recognized certificate that you can use in your CV.


You can get all the answers to this exam right here on our website. We not only provide answers, but we also provide an in-depth explanation for these answers. You can also check out our answers to other Moz exams in our Moz Academy Keyword Research Quiz Answers page, Moz Academy SEO Fundamentals Quiz Answers page, Moz Academy Page Optimization Answers page, Moz Academy Reporting On SEO Quiz Answers page, Moz Academy Backlink Basics Quiz Answers page, Moz Academy Technical SEO Site Final Exam Answers page, Moz Academy Local SEO Fundamentals Quiz Answers page, Moz Academy Backlink Audit And Removal Quiz Answers page, Moz Academy The Fundamentals Of SEO Client Prospecting Quiz Answers page, Moz Academy Prepare For The SEO Client Pitch Quiz Answers page, Moz Academy Finding Potential SEO Quiz Answers page, and Moz Academy Selling the Value of SEO Quiz Answers page.

Leave a Comment

Share via
Copy link
Powered by Social Snap