(A) “Is the power/charging light on while the device is plugged in?”
(B) “Is there any dust/damage to the screen?”
(C) “Does this happen with specific keys?”
(D) “Does this issue occur when signing in with any Google Account?”
This question is a part of the Chromebook Support Assessment. You can find answers to all the questions asked in this exam in our Chromebook Support Assessment Answers page.