One of the many tasks you can do in the Essentials customer portal is resetting a device’s passcode. Can you recall the steps on how to do this?

Step 1 – Open the Essentials customer portal

Step2 – Click Devices in the sidebar, if not already open

Step 3 – Search for your device

Step 4 – Click the Reset screen lock button

Step 5 – Enter the New PIN in the pop-up menu


This question is a part of the Android Enterprise Essentials: Technical lesson.

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