(A) Revenue per m2 per month for each gym
(B) Customer satisfaction %
(C) An explicit limit on the maximum number of clients that can be accepted per gym, adjusted for gym size
(D) Systematically keeping track of the latest trends, methods, and equipment in the industry to try and predict what clients will need or expect in the near future
Interactive systems are systems whose main focus is to communicate and implement the strategy of the organisation. A good example of a useful interactive system measure for this company would be a system that systematically keeps track of the latest happenings, trends, methods, and equipment in this industry and predicts what clients will need in the future.
This question is a part of the Weekly Quiz 4 section from the Organisational design: Know your organisation course. You can check out all the quiz answers to this exam in our Organisational design: Know your organisation Quiz Answers page.