The four key moments to keep in mind when customer journey mapping are: First impression, ___________, intended value, extended value

(A) expected value

(B) first value

(C) second impression

(D) extended impression

Conclusion

This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.

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