Users are reporting that they are seeing the consumer Play Store on their fully managed work devices. Which of the following would be valid troubleshooting steps for this issue? Select the two answers that apply.

(A) Verify that the EMM is still bound to the user’s company

(B) Verify that the IT admin has uploaded the company’s apps to the Google Play Developer Console

(C) Ensure that the IT admin has set an application allowlist instead of allowing an open Play Store

(D) Ensure that the IT admin has set the correct managed configuration for the Google Play Store

Explanation

The two valid troubleshooting steps for this issue are:

  • Verify that the EMM is still bound to the user’s company
  • Ensure that the IT admin has set the correct managed configuration for the Google Play Store

Conclusion

This question is from the Android Enterprise Experts Certification Exam. You can find all the answers to the questions asked in this exam on our Android Enterprise Experts Certification Exam Answers page.

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