What are some initial troubleshooting steps you would recommend if a user reports the microphone is not working? Select 2 answers that apply.

(A) Check the device audio settings

(B) Restart the device

(C) Factory reset

(D) Delete cached app data

Conclusion

This question is a part of the Stability and Troubleshooting Test from the Android Mobile Certification course. You can find answers to all the questions asked in this exam in our Android Mobile Certification Answers page.

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