What are the four types of control systems that Professor Robert Simons has defined?

(A) Belief, Boundary, Diagnostics, and Interactive systems

(B) Tracking measures from four perspectives: shareholders, customers, internal, and innovation and learning

(C) Enacted values, Organisational structure, Diagnostics systems, and Interactive systems

(D) The Balanced Scorecard, Boundary systems, Belief systems, and Information systems

Explanation

The four types of control systems that Professor Robert Simons has defined are Belief, Boundary, Diagnostics, and Interactive systems.
(1) A Belief system refers to the values an organisation is built upon.
(2) A Boundary system refers to the constraints that are put on the behaviour of the employees.
(3) Diagnostic systems provide diagnostic information means it indicates when the system is in control or when the system is out of control.
(4) Interactive systems are systems whose main focus is to communicate and implement the strategy of the organisation.

Conclusion

This question is a part of the Recall: Organisational control systems exercise from the Organisational design: Know your organisation course. You can check out all the answers to this exam in our Organisational design: Know your organisation Quiz Answers page.

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