What are two best practices for discovering whether a message you’ve scheduled with Hootsuite has failed to send? (pick two)

(A) download a ‘Past Scheduled’ report from Hootsuite Analytics, and cross-referencing it with posts actually published on your social properties

(B) enable email notifications for failed messages under ‘Preferences’

(C) review the ‘Past Scheduled’ calendar view in Publisher for entries colored red

(D) regularly check Publisher’s ‘Rejected’ tab

Explanation

To track failed messages in Hootsuite you can do two things. Firstly, you need to go to the Preferences section and enable email notifications for failed messages. This will send out an email to your email address when a scheduled message is not sent.

Secondly, you can go to the calendar view and review the ‘Past Scheduled’ messages. If you see any entries in red then this means the message hasn’t been published.

Conclusion

This question is a part of the Hootsuite Platform Certification exam. You can get all the answers to the questions asked in this exam by visiting our Hootsuite Platform Certification exam answers page.

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