(A) A hard look at the data from all your social accounts and the social conversations about your brand and your competitors
(B) A method to direct your audience in all channels to the best way they can have a conversation with you
(C) A way to reach your customers and prospects in unprecedented ways, with greater reach and more specific targeting than ever before
(D) A tool to look for unhappy customers of a competitor and reach out with an offer to help, thus generating leads
This question is a part of the HubSpot Inbound Marketing Certification Exam and the HubSpot Social Media Marketing Certification Exam. You can find answers to all the questions asked in both exams in our HubSpot Inbound Marketing Certification Exam Answers page and HubSpot Social Media Marketing Certification Exam Answers page.