What is the best way for identifying key capabilities?

(A) Using your business sense

(B) Using Michael Porter’s conceptual framework

(C) The checklist method

(D) Triangulation of all of the above


There is not a single best way to identify key capabilities. Key capabilities can be identified by triangulating the business sense method, Michael Porter’s conceptual framework method, and the checklist method.


This question is a part of the Recall: Organisational alignment exercise from the Organisational design: Know your organisation course. You can check out all the answers to this exam in our Organisational design: Know your organisation Quiz Answers page.

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