(A) Using your business sense
(B) Using Michael Porter’s conceptual framework
(C) The checklist method
(D) Triangulation of all of the above
There is not a single best way to identify key capabilities. Key capabilities can be identified by triangulating the business sense method, Michael Porter’s conceptual framework method, and the checklist method.
This question is a part of the Recall: Organisational alignment exercise from the Organisational design: Know your organisation course. You can check out all the answers to this exam in our Organisational design: Know your organisation Quiz Answers page.