What is the purpose of the ‘See, Think, Do, Care’ framework?

(A) To help determine a marketing strategy

(B) To help a business understand the customer journey online

(C) To help a business reach a global audience

(D) To give insight into specific customer groups


The ‘See, Think, Do, Care’ framework helps businesses to understand the online journey of a customer. The ‘See’ represents all the users who are potential customers. The ‘Think’ represents users who have identified their problems or needs and are looking to purchase. The ‘Do’ represents the people who are ready to purchase a product to solve their problems and ‘Care’ represents users who have bought more than once from your company and recommend your products and your company to others.


This question is a part of the Topic Quiz section of Google Digital Garage Course and the Topic Assessment section of Google Digital Unlocked Course. You can find answers to all the topic quiz/assessment questions by visiting the Google Digital Garage Quiz Answers page and Google Digital Unlocked Assessment(Quiz) Answers page.

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