(A) brand’s voice and mission
(C) sales pitch
(D) conversion goals
(E) organization’s KPIs
When engaging with your community, it’s important to keep your brand’s voice and mission in mind and let it guide your response. This is because you need your community to understand the mission and values your brand is all about and engage with your community.
This question is a part of the Hootsuite Social Marketing Certification Exam. You can find 100% correct answers to all the questions asked in this exam on our Hootsuite Social Marketing Certification Exam Answers page.