Which of the following is NOT a best practice when creating knowledge base articles?

(A) Use questions as titles

(B) Use bullet points

(C) Use a casual tone

(D) Use screenshots and GIFs

Conclusion

This question is a part of the HubSpot Service Hub Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Service Hub Software Certification Exam Answers page.

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