(A) Identify the key capability gap
(B) Cluster the most important misalignment issues into a small number of critical underlying problems
(C) Assess the degree of alignment between the different elements of the organisation and the required key capabilities
(D) Develop concrete solutions to all of the misalignment issues you have identified using your diagnostic tools
Developing concrete solutions to all of the misalignment issues identified using diagnostic tools is not one of the four steps involved in moving from a misalignment diagnosis of each of the organisational elements to deciding what organisational changes are required.
This question is a part of the Recall: Diagnosis to solutions exercise from the Organisational design: Know your organisation course. You can check out all the answers to this exam in our Organisational design: Know your organisation Quiz Answers page.