(A) Marketing and sales
(C) Technology implementation
(D) Firm Infrastructure
Among the following, only Marketing and sales can be classified as a primary activity in a value chain. Michael Porter’s value chain framework classifies primary activities into 5 categories which are Inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, and Service.
This question is a part of the Weekly Quiz 1 section from the Organisational design: Know your organisation course. You can check out all the quiz answers to this exam in our Organisational design: Know your organisation Quiz Answers page.