Which one of the following is classified as a secondary activity in a value chain?

(A) Operations

(B) Outbound logistics

(C) Inbound logistics

(D) HRM

Explanation

HRM or Human Resource Management is classified as a secondary activity in a value chain. Porter’s value chain analysis identifies 4 most important secondary activities. They are Firm Infrastructure, Human Resource Management, Technology Development, and Procurement.

Human Resource Management includes professional development, employee relations, recruiting, competitive wages, performance appraisals, and training programs.

Conclusion

This question is a part of the Weekly Quiz 1 section from the Organisational design: Know your organisation course. You can check out all the quiz answers to this exam in our Organisational design: Know your organisation Quiz Answers page.

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