(A) Dynamic ads
(C) Customer reviews
(D) In-search call button
Customer Reviews provide trust and build the two most important things to attract new customers – Credibility and Social Proof. People simply just don’t buy any product they come across, they like to research about the product by looking at customer reviews. If your business has a lot of positive reviews then it will automatically attract new customers. These reviews encourage other people to try your business out.
This question is a part of the Google My Business Basics Assessment exam. You can find all the answers with detailed explanation for this exam in our Google My Business Basics Assessment Exam Answers page.