(A) Add a note to XYZ Inc.’s company record describing the call, but don’t add any contacts until you know for sure who was viewing your pricing page.
(B) Add Johnny as a contact because he’s who you talked to, and associate him with XYZ Inc.’s company record. Mention Mariah in a note, but don’t add her as a contact because you haven’t contacted her yet.
(C) Add Mariah as a contact because she’s the decision maker, and associate her with XYZ Inc.’s company record. Mention Johnny in a note on the company record, but don’t add him as a contact because he isn’t a decision maker.
(D) Add Johnny and Mariah as contacts, and associate them both with XYZ Inc.
This question is a part of the HubSpot Sales Software Certification Exam. You can find answers to all the questions asked in this exam in our HubSpot Sales Software Certification Exam Answers page.